Legal
Effective date: October 2025
Scope. This Privacy Policy explains how Lovare collects, uses, discloses, and safeguards personal information when you visit www.lovareinstitut.com, use our portals, or purchase our Services. If you are in the EEA/UK, Lovare is the data controller for website and direct-to-consumer Services. For enterprise/university contracts, we may act as a processor under a separate Data Processing Addendum (DPA).
Legal bases (EEA/UK): contract performance, legitimate interests (e.g., service improvement, security), consent (e.g., marketing), and legal obligations.
We do not sell your personal information for money. We share only as described:
We use cookies/pixels to operate the Site, remember preferences, measure performance, and (where permitted) show contextual or interest-based ads. You can control cookies in your browser.
"Sale" / "Share" under CA CPRA. We do not sell personal information. Some ad tech may be deemed "sharing for cross-context behavioral advertising." California residents can opt out (see Your Privacy Rights).
Do Not Track (DNT). We currently do not respond to DNT signals due to industry standards variability.
We keep information for as long as needed to provide Services, comply with legal obligations (e.g., tax/audit), and resolve disputes. Typical windows:
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the data. No system is 100% secure; please use strong passwords and notify us immediately of suspected breaches.
We may store/process data in the United States and other countries. Where required, we use Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms for EEA/UK data.
The Site is not intended for children under 13. We do not knowingly collect their data. If you believe a child under 13 provided data, contact us to delete it. For ages 13 to 17, paid Services require purchase by a parent/guardian or verifiable parental consent where required.
Depending on your location, you may have rights to access, correct, delete, port, or restrict/opt-out of certain processing.
How to exercise: Email privacy@lovare.com with your name, the email used with Lovare, your country/state, and your request. We will verify your identity (and authority if you are an agent) and respond within applicable timelines.
You can: access, rectify, erase, restrict, object (including to direct marketing), and port data. You may withdraw consent at any time. You also have the right to complain to your local Supervisory Authority.
You may have rights to:
If we deny a rights request, you may appeal by replying to our decision; we will provide an appeal path and timing.
If a school or organization engages Lovare for group Services, we process student data under the institution's instructions. Our DPA and (as applicable) FERPA provisions are available upon request.
We may update this Policy. We will post the new Effective Date and, where material, provide prominent notice.
Data Controller: Lovare, LLC
Email: contact@lovareinstitut.com
Categories collected (last 12 months): identifiers (name, contact), internet activity (usage), education info (application materials), commercial info (purchases), audio/video (with consent), inferences (preferences).
Sources: you, your devices, referrers, public sources, service providers.
Purposes: to provide Services; communications; analytics; security; marketing with consent/opt-out; legal compliance.
Selling/Sharing: we do not sell personal info. Certain analytics/ads may constitute "sharing"; you may opt out via cookie controls or privacy@lovare.com.
Retention: see Section 5.
Your rights: see Section 9.
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